Terms & Conditions

Effective Date: August 2026

Welcome to Human Performance Research Labs. These Terms & Conditions (“Terms”) establish the conditions governing your access to and use of humanperformanceresearchlabs.com, including purchases, accounts, website features, and related services.

By visiting our website, creating an account, or submitting an order, you agree to these Terms. If you do not accept these Terms, please discontinue use of our website and services.

1. Eligibility & Acceptable Use

By accessing our website, you represent that you have the legal capacity to use our services and make purchases under the laws applicable to you.

When using our website, you agree to:

  • Use our services only for lawful purposes.
  • Provide truthful and accurate information.
  • Respect the security and integrity of our website.
  • Avoid attempting unauthorized access to accounts, systems, or information.
  • Refrain from introducing malicious software or disruptive technologies.
  • Comply with applicable laws and regulations.

We may restrict or terminate access when we reasonably believe these Terms have been violated.

2. Product Information

We make reasonable efforts to present accurate information about products offered through Human Performance Research Labs.

However:

  • Packaging or labels may differ from images displayed online.
  • Product appearance may vary depending on your screen or device.
  • Inventory and availability can change without notice.
  • Ingredients, serving information, packaging, or specifications may be updated.
  • Products may be modified or discontinued at any time.

Customers should always review the physical product label, ingredients, directions, warnings, and other information provided with a product before use.

3. Supplement & Wellness Information

Content provided through our website, including product descriptions and educational information, is intended for general informational purposes.

Our website content is not intended to provide medical advice or serve as a substitute for diagnosis, treatment, or advice from a qualified healthcare professional.

Before using dietary supplements, you should consider consulting an appropriate healthcare professional, particularly if you:

  • Have an existing medical condition
  • Take prescription or other medications
  • Are pregnant or nursing
  • Are preparing for surgery or another medical procedure
  • Have questions regarding a product’s suitability for you

Products should be used according to their labels and directions. Individual experiences may differ, and specific results are not guaranteed.

4. Pricing & Product Availability

Product prices are displayed in the currency indicated on our website or during checkout.

We reserve the right, where legally permitted, to:

  • Adjust product prices.
  • Change or end promotions.
  • Correct typographical or pricing errors.
  • Limit available quantities.
  • Update product availability.

If a significant pricing error is identified after an order is placed, we may contact you for further instructions or cancel the affected order and provide an appropriate refund.

5. Orders & Order Acceptance

An order submitted through our website represents an offer to purchase the selected products. Receiving an order confirmation does not necessarily constitute final acceptance of that order.

Human Performance Research Labs may decline, limit, or cancel an order for legitimate reasons, including:

  • Product unavailability
  • Payment authorization issues
  • Incorrect pricing or product information
  • Suspected fraud or unauthorized activity
  • Unusual purchasing patterns
  • Shipping or regulatory restrictions

If we cancel an order after collecting payment, we will issue the applicable refund using the original payment method where reasonably possible.

6. Payment

Available payment methods are presented during checkout.

By submitting payment details, you confirm that:

  • You are authorized to use the selected payment method.
  • Your billing information is accurate and complete.
  • You authorize charges associated with your purchase.
  • You understand that payment authorization may be required before fulfillment.

Payments may be processed by independent third-party providers and may also be subject to their applicable terms and privacy practices.

7. Shipping & Delivery

We aim to process and dispatch orders within the estimated timeframes provided through our website.

Delivery estimates are provided for informational purposes and are not guaranteed unless expressly stated otherwise.

Shipping delays may occur due to circumstances including:

  • Carrier disruptions
  • Severe weather
  • Customs or regulatory inspections
  • Holidays
  • High shipping volumes
  • Incorrect or incomplete delivery information
  • Circumstances outside our reasonable control

Customers are responsible for providing accurate shipping information when placing an order.

Shipping issues involving damaged, delayed, missing, or incorrectly delivered packages will be addressed according to our applicable policies and governing law.

8. Returns & Refunds

Returns, refunds, and exchanges are governed by our applicable Return Policy.

Because dietary supplements are consumable products, additional eligibility requirements may apply. Products that have been opened, consumed, altered, or had their safety seals broken may not qualify for return except where required by applicable law.

If an item arrives damaged, defective, or materially different from what you ordered, please contact us promptly so we can review the issue.

Customers should review our Return Policy before sending products back to us.

9. Promotions & Discounts

We may periodically offer discounts, promotional codes, special pricing, or other incentives.

Unless the specific promotion states otherwise:

  • Offers may expire.
  • Certain products may be excluded.
  • Minimum purchase requirements may apply.
  • Discounts may not be combined.
  • Promotions may be limited by customer, order, or quantity.

We reserve the right to reject unauthorized, fraudulent, duplicated, or otherwise improper use of promotional offers where permitted by law.

10. Intellectual Property

Materials appearing on our website may include:

  • Business names and branding
  • Logos
  • Product photography
  • Written content
  • Graphics
  • Videos
  • Icons
  • Designs
  • Website layouts

These materials may be owned by Human Performance Research Labs, our licensors, suppliers, or other applicable rights holders and may be protected by copyright, trademark, and other intellectual property laws.

Our website content may not be reproduced, distributed, modified, published, or commercially exploited without appropriate authorization.

11. Customer Accounts

If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account.

Please notify us if you believe your account or credentials have been compromised.

We may temporarily restrict or suspend accounts where reasonably necessary to address security concerns, suspected fraudulent activity, or violations of these Terms.

12. Prohibited Activities

You agree not to:

  • Use our website for unlawful or fraudulent purposes.
  • Submit knowingly false or misleading information.
  • Attempt to bypass website security measures.
  • Upload or distribute malicious software.
  • Interfere with website performance or availability.
  • Access another customer’s account without authorization.
  • Infringe intellectual property or privacy rights.
  • Use prohibited automated methods to extract website content.
  • Engage in conduct that violates applicable laws or regulations.

13. Third-Party Services

Our website may interact with independent third parties, including payment processors, shipping carriers, analytics providers, or other external services.

Third-party websites and services operate under their own policies and terms.

Human Performance Research Labs does not control independent third-party services and is not responsible for their content, availability, privacy practices, or security.

14. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website and related services are provided on an “as is” and “as available” basis.

We do not guarantee uninterrupted or error-free access to our website.

To the extent legally permitted, we disclaim applicable express and implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

Nothing in these Terms eliminates warranties or consumer protections that cannot legally be excluded.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Human Performance Research Labs will not be responsible for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or relating to our website, services, or transactions.

This may include damages associated with:

  • Website interruptions
  • Product purchases
  • Delivery delays
  • Third-party services
  • Loss of data
  • Lost profits or revenue

Where legally permitted, our total liability arising from an individual purchase will not exceed the amount paid to us for the applicable order.

Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.

16. Privacy

Our collection, use, and handling of personal information are described in our Privacy Policy.

We encourage you to review the Privacy Policy to understand how information associated with your interactions with our website may be processed.

17. Changes to These Terms

Human Performance Research Labs may revise these Terms periodically to reflect changes in our operations, website, products, policies, services, or legal requirements.

Updated Terms will be published on this page, and the effective date may be revised accordingly.

Your continued use of our website after revised Terms become effective constitutes acceptance to the extent permitted by applicable law.

18. Severability

If any provision within these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

19. Governing Law

These Terms will be governed and interpreted according to applicable laws governing Human Performance Research Labs and its operations, subject to any mandatory consumer protections or jurisdictional requirements that apply.

Disputes arising from these Terms will be handled by the appropriate courts or dispute-resolution procedures as required under applicable law.

20. Contact Us

For questions regarding these Terms & Conditions, please contact:

Human Performance Research Labs

Address: 4335 ELENA PL, QUARTZ HILL, CA 93536

Email: info@humanperformanceresearchlabs.com

Phone: 323-963-2953

Website: humanperformanceresearchlabs.com